PRIVACY STATEMENT
Ikigai Technisch Management
Ikigai Technisch Management, located at Grevelingen 9, 6826 VE Arnhem, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
https://www.itm.contact
Grevelingen 9
6826 VE Arnhem
info@itm.contact
Personal data that we process
Ikigai Technisch Management processes your personal data because you use our services and / or because you provide this information to us yourself.
Below you will find an overview of the personal data we process:
- First and last name
- Address
- Company information
- Telephone number
- Email address
- Bank account details
Special and/or sensitive personal data that we process
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via info@itm.contact and we will delete this information.
For what purpose and on what basis we process personal data
Ikigai Technisch Management processes your personal data for the following purposes:
- Handling your payment,
- Sending our newsletter and/or advertising brochure,
- To be able to call or e-mail you if this is necessary to be able to perform our services,
- To deliver goods and services to you,
- Ikigai Technisch Management also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.
Automated decision-making
Ikigai Technisch Management makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Ikigai Technisch Management). Ikigai Technisch Management uses the following computer programs or systems:
- e-boekhouden.nl
- Hubspot (CRM)
How long we store personal data
Ikigai Technisch Management does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: two years (inactivity) for:
- Contact and companydetails
- Paymentdata
Ikigai Technisch Management does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Ikigai Technisch Management remains responsible for these processing operations.
Sharing personal data with third parties
Ikigai Technisch Management may share your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we conclude a processing agreement to ensure the same level of security and confidentiality of your data. Ikigai Technisch Management remains responsible for these processing operations. In addition, Ikigai Technisch Management provides your personal data to other third parties. We only do this with your explicit permission.
Cookies, or similar techniques, that we use
Ikigai Technisch Management does not use cookies or similar techniques.
View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Ikigai Technisch Management and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@itm.contact.
To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. Make your MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Ikigai Technisch Management would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Ikigai Technisch Management takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us via info@itm.contact